Nandi Gosa Apartments

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RULES AND REGULATIONS

Please take note of the following that will ensure our complex is a safe, pleasant and enjoyable place to live.
  1. The holding deposit is refundable with a 30 days notice whilst you’re paying rent. That way, we have enough time to find a replacement tenant, otherwise, the deposit will be forfeited
  2. Noise caused by parties is only allowed between 10h00 and 21:00 on Fridays and Saturdays. (this includes music from cars). Being a good neighbour means enjoying the comfort and convenience of your flat without interfering with your neighbours, and vice versa. Making noise outside the stipulated hours will result in a R1 000 fine.
  3. Please take your rubbish to the Bin Area – No rubbish may be left outside in the stairwell.
  4. Balconies may not be used as storage areas (tables, chairs and plants only) and washing may NOT be hung on balcony railings or on temporary lines. You may use a clothes horse or make use of the washing hanging area. Noncompliance will result in a R500 fine.
  5. DSTV problems – Contact Lucky on 083 925 0366 (payable directly to Lucky the contractor)
  6. Geyser or Electrical problems – Contact Vuyelwa the landlady.
  7. Unpaid accounts will result in the disconnection of electricity. Electricity will only be reconnected once the account is paid in full. Reconnection can only be authorised by Bothevu once payment has been cleared.
  8. No drinking is allowed in public areas.
  9. A wall-mounted tv is not a problem, however it’s important to note that when a tenant moves out then we’d need to prepare the unit for the next tenant. This means that we’d need to cover the holes with crack filler and repaint the unit.  Let us work together to make our complex a pleasure to live in and one we can be proud of.

MAINTENANCE

We have a full-time general maintenance guy on-site daily. He can tackle simple maintenance issues such as a blocked drain, painting, skirting, trash removal, ensuring that your hinges are in working condition, etc.

Electrical & plumbing typically need a specialist who is an independent contractor, we don’t have those people on site unless construction is in progress.

Septic tank – When the tank is full, we make use of a independent sewage truck operator who stays less than a kilometer from the apartments.

This simply means that when an issue arises, we have to log a ticket with them. They typically come within 48 hours unless it’s a Sunday. We avoid using insurance-supplied electrical or plumbing contractors because they take over 48 hours to come.

WATER OUTAGES

As our village is not serviced by the municipality, we rely on a borehole to supply water. The water is stored in a tank and pumped to your rooms using an electric water pump.  Unfortunately, this means that during power outages caused by Eskom, the water cannot be pumped to the rooms.

However, there is a water tank with a tap available for your use during outages, located next to the washing line. There have been suggestions to run a generator during all power outages. While this is a great idea, it comes with additional costs. Implementing a generator levy to cover the expenses of petrol and regular maintenance would significantly increase the rental costs, making it unaffordable for many.

Most of the time, after a power outage, you may notice that the electricity is not strong enough to power appliances like microwaves or irons. If this happens at night, the lights may appear dim. This means that the pressure pump will also not work. Typically, the power gradually strengthens over time, usually during the day. Thank you for your understanding.

ELECTRICITY OUTAGES

During the winter season, please be aware that Mahikeng and our area are prone to electricity outages due to high demand, lightning during rains, strong winds, and sometimes unexplained disruptions. These outages occur outside the scheduled Eskom load shedding periods.

To report faults with Eskom, we use the platform known as Alfred the Chatbot, accessible at https://alfred.eskom.co.za/chatroom/. This is the only effective channel for reporting electricity supply issues. Please note that the app and the self-service phone line (08600 37 566) are not reliable for this purpose.

We typically log a ticket on Alfred as soon as we become aware of a power outage and share the reference number in the tenants’ WhatsApp group.

Most of the time, after a power outage or load shedding, you may notice that the electricity is not strong enough to power appliances like microwaves or irons. If this happens at night, the lights may appear dim. Typically, the power gradually strengthens over time, usually during the day.

Thank you for your understanding and cooperation.

WHAT HAPPENS TO YOUR RENTAL DEPOSIT?

Most landlords request a deposit from their tenants before they move into the property. According to Section 5 of the Rental Housing Act, No. 50 of 1999, a landlord is legally entitled to request a deposit from their tenants.

How much should you expect to pay?
The amount that the tenant will be required to pay as a deposit is stipulated in the lease agreement. Conventionally the rental deposit amount was equal to one month’s rent; however, in more recent years, landlords have started asking for two or even three months’ rent as a deposit.

Why do you need to pay a deposit?
The deposit exists largely to protect against defaulting tenants and the lengthy, expensive process involved evicting them. Tenants are protected by the Prevention of Illegal Eviction from Unlawful Occupation of Land Act, No. 19 of 1998, also known as the PIE Act. If the correct procedures are followed, it can take at least eight to ten weeks for an eviction order to be granted during which time the landlord is out of pocket. Besides the fact that the landlord is not getting a rental income from the defaulting tenant during that period, they will also have to pay legal costs. An unopposed eviction could cost between R12,000 and R20,000 in legal costs plus disbursements, while the cost of an opposed matter will be substantially more. This is why landlords want a few months rent stored away in case this worst-case scenario were to occur.

What deductions are allowed?
The landlord is entitled to deduct from the rental deposit any expenses incurred repairing any damage to the property which occurred during the tenancy. The remainder of the money must then be refunded to the tenant no later than 14 days after the restoration of the property as dictated by the Act. If repairs are done, the tenant can request to see all repair receipts to confirm that the money was spent to repair the damage they did to the property. The landlord cannot use the deposit for general maintenance or upkeep of the property. If there is no damage to the property, the full deposit and interest must be paid to the tenant within seven days of the lease’s expiration date.

Repainting Costs—We charge R1 500, which includes R1 000 for paint and R500 labour. If you wish to save on these costs, you can buy the paint from Builders Warehouse. The colour name is *Sisal. You’ll also need a roller, brush, and masking tape.

Cleaning Costs – Should the place require cleaning, we charge R250 to clean the apartment.

Where to go for help
Should any disputes arise between the landlord and the tenant regarding the rental deposit, they can turn to your province’s Rental Housing Tribunal. The tribunal assists to mediate and resolve disputes between the parties. Before entering into a rental agreement, tenants should familiarise themselves with their legal rights regarding a tenancy and their rental deposit. Knowledge of the relevant procedures can help prevent unpleasant and costly disputes down the line.